Frequently Asked Questions

Creatix India is an elite, full-service creative agency specializing in five main pillars: luxury branding & identity design, high-end 3D CGI & VFX visuals, immersive high-performance WebGL web portals, cinematic media & video production, and results-oriented digital marketing strategies.

Yes! While our primary workspace is high-end digital media, we bridge the gap between virtual and real. We design complete corporate identity systems, architectural 3D blueprints, luxury product packaging, and immersive physical experiences designed to make your brand stand out.

We coordinate via a strict multi-phase design sprint. Phase 1 is Telemetry & Strategy (gathering requirements). Phase 2 is Creative Blueprints (wireframes, 3D clay renders). Phase 3 is Construction & Coding (WebGL, VFX production). Phase 4 is Performance Audit & Optimization. Finally, Phase 5 is Deployment.

Timelines scale depending on project complexity. Standard brand identity systems take 3-4 weeks. Premium custom WebGL portals and responsive interactive experiences take 6-8 weeks. Enterprise-grade 3D CGI, cinema media production, or full-scale immersive campaigns take 8-12 weeks.

WebGL (Web Graphics Library) is a modern technology that allows browsers to render interactive hardware-accelerated 3D graphics without third-party plugins. By designing websites with WebGL (using Three.js and React Three Fiber), we create highly memorable, interactive, and immersive experiences that keep users engaged far longer than flat 2D pages.

Absolutely. Every digital blueprint we build is completely responsive. We optimize our WebGL scripts, texture resolutions, and Three.js rendering pipelines specifically for mobile browsers. We limit rendering resolution (DPR [1, 1.5]) and utilize hardware-accelerated GPU pipelines for smooth 60 FPS performance on smartphones and tablets.

Yes. We provide 6 months of complimentary premium support and hosting telemetries for every custom application or web project we build. After this period, we offer flexible monthly retainer support tiers for server audits, security patches, new asset integration, and speed optimizations.

We deploy custom analytics and performance tracking to log user interactions, session durations, click-through rates, and customer acquisition funnels. This provides measurable data on how our visual design directly drives customer engagement and increases conversion rates.

Our pricing varies based on the scope and complexity of each project. We believe in transparent, value-based pricing with no hidden fees. Every engagement starts with a free consultation where we understand your needs and provide a detailed, itemized quote. Contact us via WhatsApp or email to get a custom quote for your project.

Absolutely. We work with businesses of all sizes — from solo entrepreneurs and early-stage startups to established mid-size and large companies. We customize our services and approach based on your specific goals and budget, ensuring you get maximum value at every stage of your business journey.

While our studio is based in Kolkata, West Bengal, we proudly serve clients across all of India — from Mumbai and Delhi to Bangalore, Chennai, Hyderabad, and beyond. All our services, including strategy, design, video production, and digital marketing, can be delivered remotely with seamless communication and coordination.

Unlike a freelancer, Creatix India is a full team of specialists — designers, videographers, marketers, and developers — all working together under one roof. You get a dedicated account manager, structured timelines, professional accountability, consistent quality, and access to a much wider range of skills than any single freelancer can offer. With 7+ years of experience and 100+ projects delivered, you can rely on us for serious business growth.

Yes, absolutely. You can view our portfolio on this website or request case studies specific to your industry by reaching out via WhatsApp or email. We are happy to walk you through relevant work we have done for businesses similar to yours so you can make an informed decision.

Getting started is simple. Reach out to us via the contact form on this page, send us a WhatsApp message at +91 92344 83536, or email us at indiacreatix@gmail.com. We will schedule a free, no-obligation consultation call to understand your needs and walk you through how we can help your business grow.

We follow a milestone-based payment structure to keep things transparent and fair. Typically, we require an advance payment at the start of the project, with the remaining balance split across key delivery milestones. We accept bank transfers, UPI, and other standard payment modes. Full payment details are shared in our project agreement before any work begins.